Privacy Policy

UPDATED May 24, 2018

This website collects some Personal Data from its users.

Policy summary:

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Google AdSense

        Personal Data: Cookies and Usage Data

       

    • Analytics

      • Google Analytics, Facebook Ads conversion tracking, Google AdWords conversion tracking, AdEspresso conversion tracking and Google Analytics with anonymized IP

        Personal Data: Cookies and Usage Data

       

    • Contacting the User

      • Contact form

        Personal Data: email address, first name and last name

      • Mailing list or newsletter

        Personal Data: email address

       

    • Content performance and features testing (A/B testing)

      • Google Website Optimizer

        Personal Data: Cookies and Usage Data

       

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

      • Google Maps widget

        Personal Data: Cookies and Usage Data

      • Gravatar

        Personal Data: email address and Usage Data

       

    • Handling payments

      • Stripe and PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

       

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

       

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, LinkedIn button and social widgets, Twitter Tweet button and social widgets and Google+ +1 button and social widgets

        Personal Data: Cookies and Usage Data

       

    • Interaction with live chat platforms

      • Facebook Messenger Customer Chat

        Personal Data: About Me, Cookies, Data communicated while using the service and Usage Data

       

    • Managing contacts and sending messages

      • HubSpot Email

        Personal Data: email address and Usage Data

    • Remarketing and behavioral targeting

      • Facebook Custom Audience

        Personal Data: Cookies and email address

       

      • Facebook Remarketing, Remarketing through Google Analytics for Display Advertising and AdRoll

        Personal Data: Cookies and Usage Data

       

    • Tag Management

      • Google Tag Manager

        Personal Data: Cookies and Usage Data

       

    • User database management

      • ActiveCampaign

        Personal Data: email address and various types of Data as specified in the privacy policy of the service

      • HubSpot CRM

        Personal Data: email address, phone number and various types of Data as specified in the privacy policy of the service

      • HubSpot Lead Management

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Intercom

        Personal Data: Cookies, email address, Usage Data and various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Randomly generated, anonymous persistent product identifier

      The website at robowunderkind.com operated by Robo Technologies is a website intended for grown-ups (parents, educators, developers, etc.) to learn about and/or purchase our products and services. We do not knowingly solicit or collect Personal Information (defined below) from children under the age of 13 (“Children Users”) on these General-Audience Sites. The Robo Wunderkind robots and corresponding mobile applications (together, our “Child-Directed Products”) are generally intended to be used and enjoyed by children, students, and teenagers of all ages. For this reason, we generally avoid the collection of Personal Information through these products. 

      In compliance with COPPA, Robo Technologies does maintain a randomly generated, anonymous persistent identifier for Robo Wunderkind robots. The persistent identifier is currently not used for the collection of any information. On our apps (Child-Directed Products), we do not currently collect Product Use Information or Browsing Information.

      Robo Technologies does not currently offer any features on our Child-Directed Products that would allow Children Users to publicly post or share Personal Information with other users via the web. Some features on our Child-Directed Products may allow the storage of information (including Personal Information) locally on our App or robot device, without the uploading of such information to the web or Robo Technologies servers. Parents are still advised to remove any such information from their robot device, should they choose to sell, donate, or gift their device to someone else.

      Robo Technologies does not collect personally identifiable information (PII) from children. In the event we discover we have inadvertently collected PII from a child, we will either delete the information or immediately seek the parent’s consent for that collection. If you believe that a child under 13 might have provided us with Personal Information without your permission, or if you wish to view, request deletion of, or prohibit further collection of information about your child, please contact us at info@robowunderkind.com.

       

    • Celery shop

      Personal Data: various types of Data as specified in the privacy policy of the service.

       

    • Unique device identification

      This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users’ preferences.

       

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

       

Contact information

    • Owner and Data Controller

      Robo Technologies GmbH, Marxergasse 24/2, 1030 Vienna, Austria

      Owner contact email: info@robowunderkind.com 

       

Full policy:

Further information about Personal Data

    • Randomly generated, anonymous persistent product identifier

      The website at robowunderkind.com operated by Robo Technologies is a website intended for grown-ups (parents, educators, developers, etc.) to learn about and/or purchase our products and services. We do not knowingly solicit or collect Personal Information (defined below) from children under the age of 13 (“Children Users”) on these General-Audience Sites. The Robo Wunderkind robots and corresponding mobile applications (together, our “Child-Directed Products”) are generally intended to be used and enjoyed by children, students, and teenagers of all ages. For this reason, we generally avoid the collection of Personal Information through these products. 

      In compliance with COPPA, Robo Technologies does maintain a randomly generated, anonymous persistent identifier for Robo Wunderkind robots. The persistent identifier is currently not used for the collection of any information. On our apps (Child-Directed Products), we do not currently collect Product Use Information or Browsing Information.

      Robo Technologies does not currently offer any features on our Child-Directed Products that would allow Children Users to publicly post or share Personal Information with other users via the web. Some features on our Child-Directed Products may allow the storage of information (including Personal Information) locally on our App or robot device, without the uploading of such information to the web or Robo Technologies servers. Parents are still advised to remove any such information from their robot device, should they choose to sell, donate, or gift their device to someone else.

      Robo Technologies does not collect personally identifiable information (PII) from children. In the event we discover we have inadvertently collected PII from a child, we will either delete the information or immediately seek the parent’s consent for that collection. If you believe that a child under 13 might have provided us with Personal Information without your permission, or if you wish to view, request deletion of, or prohibit further collection of information about your child, please contact us at info@robowunderkind.com.

       

    • Celery shop

      Personal Data: various types of Data as specified in the privacy policy of the service.

       

    • Unique device identification

      This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users’ preferences.

       

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

       

Contact information

    • Owner and Data Controller

      Robo Technologies GmbH, Pilgramgasse 22/38, 1050 Vienna, Austria

      Owner contact email: info@robowunderkind.com 

       

 

 

 

Full policy:

 

INTRODUCTION

This Privacy Policy applies to the collection, administration and use of personal data by

  • Robo Technologies GmbH, Pilgramgasse 22/38, 1050 Vienna, Austria
  • Robo Technologies, Inc., 301 E. Liberty St., Suite 200, Ann Arbor MI 48104, United States of America.

Robo Technologies GmbH and Robo Technologies, Inc. are collectively referred to as “Robo Technologies”.

We at Robo Technologies (“we”, “our” or “us”), the makers of Robo Wunderkind robotic sets (the “Product”), respect your privacy and are committed to protecting it through compliance with this policy.

This Privacy Policy explains what information will be collected by Robo Technologies when you access our websites, software, applications, connected products or related services (collectively, the “Service”) and how the information will be used. We will not use or share your information with anyone except as described in this Privacy Policy. Each time you use our Service you are accepting the practices described in this Privacy Policy, as applicable, at that time.

OVERVIEW

The website at robowunderkind.com operated by Robo Technologies is a website intended for grown-ups (parents, educators, developers, etc.) to learn about and/or purchase our products and services. We do not knowingly solicit or collect Personal Information (defined below) from children under the age of 13 (“Children Users”) on these General-Audience Sites. The Robo Wunderkind robots and corresponding mobile applications (together, our “Child-Directed Products”) are generally intended to be used and enjoyed by children, students, and teenagers of all ages. For this reason, we generally avoid the collection of Personal Information through these products. For more details on our practices related to children, please see the section on Children’s Privacy below.

DEFINITIONS

This Privacy Policy uses certain capitalized terms that have particular meanings. Sometimes, those terms are defined when they are first used. In addition, and for ease of reference, the following terms are defined in this section:

  • App” means any Robo Wunderkind software application, including, but not limited to, the Robo Wunderkind Android and/or iPad and/or iPhone software application.
  • Browsing Information” means information about your use of the Service, or your computer’s (or other access device, such as an iPad or smartphone) interaction with the Service. Browsing Information also includes certain of the information described in the “Information Collected Automatically” section below. This information is linked to a device identifier, such as the Internet Protocol (IP) address of your computer or device. In general, Robo Wunderkind does not use Browsing Information to identify you, but such information may be paired with Personal Information, or with other information that together, could be used to identify you. Additionally, third parties, such as analytics companies and advertising service providers may access, collect, store, and use Browsing Information, and they may use it to identify you.
  • Personal Information” means information that directly identifies you, or that can directly identify you, such as your full name, physical address (home, mailing, shipping, and/or billing address), e-mail address, phone number, and/or credit card information. In the case of Children Users, Personal Information may also include the child’s precise geo-location, school name/address, a photo, video, or audio file that contains the child’s image or voice, and/or a persistent identifier (such as an IP Address or device ID) when such information is not used for internal support purposes.
  • User Content” means any content that you personally create or produce, such as a message, voice recording, artwork, software code or program, or other similar content. User Content is stored on the device on which you use our Apps and is not transmitted to Robo Technologies through our App.
  • Website” or “Site” means any websites, web pages, and any subpages (including mobile websites, web pages and subpages) under Robo Technologies’s control, whether partial or otherwise. This includes but is not necessarily limited to the General-Audience Sites listed above, the robowunderkind.com website, and any subpages of these websites.

INFORMATION WE COLLECT

Personal Information We Affirmatively Collect From You

We may collect Personal Information from you, such as first and last name, phone number, email address, physical address, school information, and/or credit card information, when you: (i) register for an account on our Service, (ii) sign up for our newsletter, (iii) make a purchase or order on our General-Audience Sites.

Additionally, if a friend refers you to us by providing us with your e-mail address, we may send you a message. However, we will use your e-mail address only to send the friend’s message unless you otherwise affirmatively provide information to us.

In addition to collecting information on the Service, we may collect information from you when you communicate with us over the phone, including via text messages or via e-mail. This information may include Personal Information. This information may be matched with, and stored in connection with Personal Information provided or collected in connection with your registration for or use of the Service.

We also may now or in the future receive Personal Information about you from third parties. For example, if you access our Service or Site through a third-party connection or log-in, including social networking services such as Facebook where you have a registered account, that third party may pass certain information about your use of its service to Robo Technologies. This information could include, but is not limited to, the user ID associated with your account, an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Robo Technologies Service or Site.

Please note that the third party functionalities described above are not made available to Children Users. For more details on our data collection practices for Children Users, please see the section on Children’s Privacy below.

INFORMATION COLLECTED AUTOMATICALLY

Log file information is automatically reported by your browser each time you access a web page on our Service. When you access the Service, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your IP Address, web request, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other similar information.

If you share your robot with someone or resell your robot to someone else, any User Content that you create and store on your robot can potentially be accessed by the new owner of your robot, unless you remove such content in advance. For guidance on how to remove such content, please contact Robo Technologies using the contact information at the bottom of this Privacy Policy.

We may use certain third party services including, but not limited to, Google Analytics, to help us understand your use of the Service. These services collect information about your use of and the performance of the App, the Site, and/or Robo Wunderkind’s robots and also collect information sent by your browser as part of a web page request, including cookies and your IP Address.

In general, we will store tracking information in an anonymous aggregated form, however, we or our third party tracking partners may store certain information, such as pageviews, in a manner that can be associated to specific devices.

We use persistent cookies and session cookies. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the Service. Persistent cookies can be removed by following your web browser’s directions, but such removal may affect your use of or access to certain portion of the Service. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. If you refuse cookies you may not be able to experience all the features of our Service.

Third Party Ad Networks

For our General-Audience Sites, Robo Technologies may partner with third party advertisers, ad servers, and ad networks that use cookies, beacons, tags, scripts and other tracking technologies (“Third Party Advertising Companies”). These companies may use information about your visits to our General-Audience Sites and other websites in order to provide advertisements about goods and services of interest to you, including re-targeted ads that attempt to direct you back to our General-Audience Sites or ads targeted based on your overall browsing interests. If you do not wish to receive such targeted ads, please visit the websites below to learn about how you may opt out of receiving targeted ads and enable opt-out settings.

On our Child-Directed Products, Robo Technologies does not show behaviorally-targeted or retargeted ads to Children Users or track Children Users for targeted advertising purposes.

Some web browsers may automatically transmit “do-not-track” signals to the websites which users visit. Robo Technologies does not currently process or respond to such automated “do not track” signals or other transmissions that indicate a request to automatically disable online tracking of users who visit or use our Service.

HOW WE USE YOUR INFORMATION

We use or may use Personal Information and Browsing Information for a variety of purposes, including:

  • To operate the Service, monitor the effectiveness of the Service, to improve the content of the Service, and layout and design.
  • To help provide you with a smooth, efficient user experience.
  • For billing, identification and authentication, and fraud prevention.
  • To respond to any inquiries or requests received from you.
  • To monitor, analyze and describe usage patterns and performance of the Service, including aggregate metrics such as total number of visitors, traffic, and demographic patterns.
  • To contact you and deliver administrative notices and communications relevant to your use of the Service, such as security or support and maintenance advisories.
  • To conduct system administration and system troubleshooting and to diagnose or fix technology problems.
  • To comply with legal requirements and process (for example, in response to subpoenas, court orders, and law enforcement or governmental requests or investigations), to protect our legal rights or the rights of others (for example, by working to reduce the risk of fraud or misuse of the Service).
  • To enforce our Terms of Use or other policies or agreements.
  • To send promotional communications and/or newsletters to you and for other marketing purposes of Robo Technologies or partners.
  • In connection with an unusual business transaction, such as the bankruptcy or liquidation of, sale of, purchase of, or merger with our business or another business.
  • For distribution to third-party service providers that provide services to Robo Technologies and partners of Robo Technologies.
  • As otherwise set forth in this Privacy Policy.

HOW WE SHARE YOUR INFORMATION

Personal Information: Except as set forth below, Robo Technologies will not rent or sell your Personal Information to others, or share it with independent third parties for their separate marketing-related purposes. To operate the Service, however, we may share your Personal Information with our agents, representatives and contractors so they can provide us with support services and other features and fulfill your orders. We require these third parties not to use your Personal Information for any other purpose. We may store Personal Information in locations outside the direct control of Robo Technologies (for instance, on servers or databases co-located with hosting providers).

Browsing Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for our Service. Non-personally identifiable information may be stored indefinitely.

Instances where we are required to share your information: Robo Technologies will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security or integrity of our Service and our property (including our intellectual property); and/or (c) to exercise or protect the rights, property, or personal safety of Robo Technologies, our users or others.

What happens in the event of a change of control: We may buy or sell/divest/transfer our company (including any shares in our company), or any combination of our products, services, assets and/or businesses at any time. All information, whether Personal Information or Browsing Information, related to the Service may be sold or otherwise transferred in connection with any such transaction(s). We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company. Any transferees who receive your information in connection with a change of control must abide by the terms of this Privacy Policy.

STORAGE AND PROCESSING

Your information collected through the Service may be stored and processed in Austria, in the United States or any other country in which Robo Technologies or its subsidiaries or service providers maintain facilities. Robo Technologies may transfer information that we collect about you, including Personal Information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including Personal Information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which Robo Technologies or its parent, subsidiaries, or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy. However, such parties must abide by the terms of this Privacy Policy.

YOUR CHOICES ABOUT RECEIVING MARKETING MESSAGES

Robo Technologies offers parents, teachers, and other adults the choice of receiving different types of communication and information related to our company, products and services. You may subscribe to e-newsletters or other publications or you may also elect to receive marketing communications and other special offers from us via email. To help us understand whether we are providing information of interest to you, we may include software code or other tracking technologies in our emails to monitor whether you opened a particular email, whether you have clicked on the images and/or links in the email, the date and time the message was opened, and whether your computer is capable of receiving HTML-based email. We endeavor to allow you to unsubscribe at any time from our email programs by clicking on the unsubscribe link at the bottom of any email message. You may also access and manage your preferences from your account, when available, or by contacting us directly at support@robowunderkind.com. We reserve the right to send you service announcements or similar administrative messages, without offering you the opportunity to opt out of receiving them.

HOW WE PROTECT YOUR INFORMATION; SECURITY AND PASSWORDS

Robo Technologies takes what it believes to be commercially reasonable physical, electronic, and procedural safeguards to protect Personal Information. However, since no security system is impenetrable and “perfect security” does not exist on the Internet, we cannot guarantee the security of Personal Information or Browsing Information.

If you create an account to use the Service, you may be asked to choose a password for your account, which can be used to access information associated with your account (including Personal Information). You should choose a password that is not easy to guess, and does not use words that you would find in a dictionary. Do not disclose your password to any other person. You are responsible for maintaining the confidentiality of your password and account, and we will attribute activities that occur using your account information (e.g., through the use of your password) to you. If you suspect that your password has been compromised contact us immediately at support@robowunderkind.com.

HOW YOU CAN UPDATE YOUR INFORMATION

Robo Technologies believes strongly in giving you the ability to access and update or correct your Personal Information. You may update your Personal Information by logging into your account on Robo Technologies’s Website, when available, or by contacting us directly at support@robowunderkind.com.

CHILDREN’S PRIVACY

Robo Technologies is committed to protecting the privacy of children under the age of 13 (“child” or “children”) who use our toys, our sites, or our applications (“Products”), in accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”).

Please note that while the Child-Focused Products we offer are aimed to be usable by children, students, and young teenagers, only parents, legal guardians, or other adults are allowed to make purchases on our General-Audience Sites. To set up your Robo Wunderkind robot, a parent or guardian should download the corresponding App.

In compliance with COPPA, Robo Technologies does maintain a randomly generated, anonymous persistent identifier for Robo Wunderkind robots. The persistent identifier is currently not used for the collection of any information. On our Child-Directed Products, we do not currently collect Product Use Information or Browsing Information.

Robo Technologies does not currently offer any features on our Child-Directed Products that would allow Children Users to publicly post or share Personal Information with other users via the web. Some features on our Child-Directed Products may allow the storage of information (including Personal Information) locally on our App or robot device, without the uploading of such information to the web or Robo Technologies servers. Parents are still advised to remove any such information from their robot device, should they choose to sell, donate, or gift their device to someone else.

Robo Technologies does not collect personally identifiable information (PII) from children. In the event we discover we have inadvertently collected PII from a child, we will either delete the information or immediately seek the parent’s consent for that collection.If you believe that a child under 13 might have provided us with Personal Information without your permission, or if you wish to view, request deletion of, or prohibit further collection of information about your child, please contact us at support@robowunderkind.com. We urge parents to monitor their children’s use of all digital media.

LINKS TO OTHER WEB SITES

We are not responsible for the practices employed by websites or services linked to or from the Service, including the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our Website, are subject to that third party’s own rules and policies. We encourage our users to be to familiarize themselves with the privacy statements of all websites and apps that they visit and interact with.

VISITORS RESIDING OUTSIDE THE UNITED STATES

Robo Technologies Inc. is located in the U.S. Please be aware that information you provide to Robo Technologies or that it obtains as a result of your use of the Service may be processed and transferred to the U.S. and be subject to U.S. law. The privacy and data protection laws in the U.S. may not be equivalent to such laws in your country of residence. By using the Robo Technologies Website or Child-Directed Products, participating in any of the Service, or otherwise providing Robo Technologies with your information, you (or a parent/guardian on your behalf) consent to this collection, transfer, storage, and processing of information to and in the U.S. Robo Technologies will take commercially reasonable steps to safeguard your data in accordance with this Privacy Policy, but is not responsible for the privacy and security practices of third parties.

UPDATES TO OUR PRIVACY POLICY

We reserve the right to update this Privacy Policy from time to time. When we do, we will post them here and revise the “UPDATED Date” at the top of this Privacy Policy. We encourage you to check this page periodically for any updates. If you continue to use the Service following the posting of an updated version of this Privacy Policy, we will treat your continued use as acceptance of the updated version.

If we make a material change in the way we handle previously collected Personal Information of our users, we will notify you more prominently and obtain your prior consent or the prior consent of a parent or legal guardian, as applicable and legally required.

CONTACT

If you have any questions or comments about this Privacy Policy, please send us an email at support@robowunderkind.com.